Frequently Asked Dental Questions

Your Frequently Asked Dental Questions Answered

If you’re a new patient at The Dentists at Northgate, you might have a few questions about our office in Edmonton and our dental services. Browse our list of commonly asked questions. If you still have questions you need to be answered, please call the office during open hours to speak to a member of our staff.

  • Are you accepting new patients?
  • Do you see emergency patients? How long will it take for me to get in?
  • Do you accept insurance?
  • How often do I need regular dental visits?
  • Do you see children?
  • How can I prevent tooth decay and gum disease?

Are you accepting new patients?

Yes! We are happy to accept new patients.

Do you see emergency patients? How long will it take for me to get in?

While we hope that you or your children never need to deal with a dental emergency, our dentists are here for any patients that need emergency dental care. We do offer same day emergency service and we always try to keep wait times to a minimum – usually the earlier you call us in the day, the easier it is to get in for an appointment, so don’t wait to call us after a dental injury.

Do you accept insurance?

Yes, we accept all types of insurance! Bring in your insurance card and benefits booklet – one of our administrative experts will help you decipher your benefits, maximums, and coverage. Our office is able to process most insurance claims electronically. This allows us an immediate response as to what your insurance will cover.

Please note that we do ask that you pay your patient portion at the time services are rendered. For your convenience, we do accept Cash, Debit, Visa, and Mastercard.

How often do I need regular dental visits?

You should generally have a dental exam and cleaning twice a year. During this appointment, the dentist will check your teeth, gums, mouth, and throat.

The checkup includes:

  • A head and neck examination: this includes an oral cancer screening checking the face, neck, tongue, tissues, and gums
  • A clinical dental examination: the dentist will exam the teeth for decay and mobility, check the current condition of existing fillings, evaluate the health of the gums and bone around the teeth, and examine the contact of your teeth when you bite as well as the stability any removable appliances
  • X rays: we’ll review the x-rays for tooth decay, cysts, and bone loss
  • A dental cleaning (prophylaxis): the dentist will scale (remove) calculus, polish teeth to remove stain and plaque, floss, and also review oral hygiene instructions

Before you leave, your dentist will discuss the details of the examination and provide you with treatment plan options, if necessary.

Do you see children?

Yes, we are a family practice and provide a comprehensive range of dental services for you and your family – from the youngest child to the senior. We believe that it is important to get an early start on your child’s dental care so that they will learn visiting the dentist is a regular part of health care.

How can I prevent tooth decay and gum disease?

Regular dental examinations and cleanings are essential in preventing dental problems and maintaining the health of your teeth and gums.

Steps you can take to prevent tooth decay and gum disease at home include:

  • Brush thoroughly at least twice daily using a soft-bristle toothbrush and fluoride toothpaste
  • Replace your toothbrush every two to three months
  • Floss properly every day