Dental Hygienists

Meet Our Edmonton Hygienists

The Dentists at Northgate staff includes several experienced dental hygienists. Edmonton families can trust in our hygienists’ extensive knowledge of oral health and their useful tips for combating gingivitis at home. If you’d like to learn more about how to avoid gum disease, give The Dentists at Northgate a call. We’ll be happy to schedule your appointment with one of our hygienists.


Shawn J. Francis

Shawn graduated from Dalhousie University in 1998 with his Diploma of Dental Hygiene after previously completing a Bachelor of Science (Biology) and Bachelor of Arts (Sociology/Anthropology). Originally from Port aux Basques, Newfoundland, he has lived in Alberta since 2000.

Shawn has completed multiple continuing education courses emphasizing the diagnosis and treatment of periodontal disease. He provides a non-surgical option in the treatment and maintenance of periodontal disease. His experience allows him to discuss all manner of dental treatment options with his patients. As all dental hygienists, Shawn’s main goal is to provide his patients with an education on how to care for their oral health. He is a member of the CRDHA and CDHA. Shawn and his wife are the proud parents of two wonderfully busy children. He enjoys building and using computers, watching movies, and talking about cars. He                spends most of his spare time with his family, playing with his kids, and fixing things around the house.



Cally was born in Hong Kong and came to Canada when she was 7 years old. She is fluent in English and Cantonese. She attained a BSc (Hons) in Toxicology at the University of Toronto in 2005 and realized that conducting scientific research with rats was not what she wanted to do in life. Thus, she went back to school to study dental hygiene and obtained a diploma in 2007.

Cally started her dental hygiene career at the Canadian Forces Base located in Edmonton and worked with several dental specialists including periodontists, oral surgeons, and prosthodontists. She left the Canadian Forces Base in 2010 and joined The Dentists at Northgate.

Cally has found dental hygiene to be a rewarding and fulfilling career. She spends her spare time with her lovely husband and beautiful daughter.






Azin received her diploma in dental hygiene from the University of Alberta in 2011.

She believes in customizing her approach to suit the unique oral needs of her patients with the goal of helping her clients improve their oral health.

She absolutely loves seeing her efforts result in an increase in her patients’ quality of life. Azin also prides herself in being gentle with her patients as she believes every patient deserves to have the best dental hygiene experience possible for their situation. In her free time, she enjoys baking, spending time with her family and volunteering with senior citizens in the community.







Linda graduated from the University of Alberta with studies in both dental hygiene and the Bachelor of Science in nursing programs and has over 20 years of experience as a registered dental hygienist. She strives to provide gentle care, believes that education and respect are essential to a positive dental experience and is committed to providing the most beneficial and effective hygiene treatment while building long-term, trusting relationships with her clients.

Her career has given her the opportunity to volunteer on three different expeditions to Nicaragua to provide dental care to those in need and hopes to volunteer again soon. In her spare time, Linda enjoys spending time with family, enjoying the arts and culture of Edmonton, traveling, volunteering and practicing yoga.





Jessica is originally from Vancouver, B.C. She has been living in Edmonton for 3 years now. After 4 years of experience as a Dental Assistant, Jessica decided to pursue a career in Dental Hygiene. Jessica studied at Oxford College in Ontario and became a Registered Dental Hygienist in September 2010. She is passionate about education and is still studying part-time to accomplish her BSc Specialized in Dental Hygiene.

Jessica’s goal is to provide quality care to her patients in a gentle and respectful manner. She believes in being thorough and stresses how important education is. Jessica finds it very rewarding to help her patients and see the difference in their quality of life.

Jessica has spent some time volunteering at dental offices in Ethiopia. Her favorite thing to do is travel. She loves adventure, whether it is flying a plane, snowboarding on a mountain, or scuba diving in the ocean!



Jose (Jay) L. Ponciano graduated at the University of Alberta in the Dental Hygiene Program in 1999. Shortly after graduation, Jay moved to Calgary, Alberta where he had many opportunities as a registered dental hygienist to practice at various dental settings such as in general dentistry, cosmetic dentistry, neuromuscular dentistry, and periodontics for over 17 years. Although Jay is a committed dental clinician, he pursued his passion in fine arts at The College of Fine Art and Design (ACAD), Calgary, Alberta in 2003. Jay received advanced training and certification to administer local anesthetics, ultrasonic therapy, laser-assisted periodontal therapy (LAPT), cone-beam computed tomography (CBCT) radiology, sleep apnea, and nutrition. He believes in life-long learning and he continually looks forward to improving his knowledge and clinical skills by staying up-to-date with the latest technologies and advancements in dentistry through continuing education courses. Being a dental hygienist allows Jay to partner with his clients in helping them achieve optimal oral health in a relaxed and caring manner. In addition, Jay believes in coaching his clients about the link between healthy gums and total body health.

In the spring of 2016, Jay decided to move back to Edmonton where he grew up to be closer to his amazing parents and growing family. He is proud of his Filipino heritage and he is fluent in Tagalog. Jay is excited and grateful to be given the opportunity to be apart of The Dentists at Northgate family.

Outside of work, Jay enjoys spending quality time with family, his two beautiful dogs, and his amazing friends. He continues to find inspirations for his passion for fine arts
and music. In his spare time, Jay enjoys working out, yoga, meditation, walking with his fluffy dogs, hiking, biking, snowboarding and traveling.



Melissa is a recent graduate from the University of Alberta with a Diploma in Dental Hygiene. She graduated in her hometown of Edmonton, AB and became a Registered Dental Hygienist in 2018 with two years of clinical experience. Passionate about developing her skills and knowledge as a dental clinician, she is currently pursuing her BSc in Dental Hygiene with a specialization in Head and Neck Reconstruction and Rehabilitation at the University of Alberta and attending different continuing-education courses.

Melissa is committed to providing quality patient care that is comfortable, comprehensive and tailored to the needs of her patients. She believes that the oral needs of each patient is different and strives to enhance their dental experience by customizing their oral health education and dental hygiene therapy to best fit their needs. In addition to this, she values respect and trust in provider-patient partnerships and is dedicated to developing long-lasting meaningful relationships with her patients to improve not only the patient’s dental experience but the quality of their care. She also places a strong emphasis on educating her patients about the connection between oral health and overall health.

In her spare time, Melissa enjoys spending time with her family and friends, and pursuing her creative side by sewing, painting, drawing, and singing. She also enjoys playing board games and watching movies.




Bonnie graduated in 2017 from the University of Alberta with her diploma in dental hygiene. She has worked for 10 years as a Licenced Practical Nurse and Ortho Tech in Edmonton and St. Albert.
Oral health education is very important to Bonnie because this encourages patients to take an active role in improving and maintaining excellent oral health throughout their lives.
In her spare time, Bonnie enjoys spending time with her husband and son. She loves trips to Las  Vegas, movies, and working out at Orange theory.








Berttie brings 10 years of experience to our Dental Hygiene Team and is excited about this new chapter in her life as she previously worked as a part of our team from 2011 – 2013. Outside of the office she enjoys hiking, running, and spending time with her family and friends.